Total access : giving customers what they want in any anytime, anywhere world / Regis McKenna.
Publication details: Harvard Business School Press 2002Subject(s): Customer services | Customer relations | Customer satisfactionLOC classification: HF5415.5 | Mac.Item type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | HELP UNIVERSITY (HU) New Materials Shelf | HF5415.5 Mac. (Browse shelf (Opens below)) | Available | H007649 |
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