Bligh, Philip.
CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk. - J. Wiley 2004.
12170
Customer relations - Management.
Customer relations - Management - Data processing.
HF5415.5 / Bli.
CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk. - J. Wiley 2004.
12170
Customer relations - Management.
Customer relations - Management - Data processing.
HF5415.5 / Bli.