CRM unplugged : releasing CRM's strategic value / (Record no. 7424)

000 -LEADER
fixed length control field 00474 a2200157 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230607143226.0
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number Bli.
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bligh, Philip.
245 ## - TITLE STATEMENT
Title CRM unplugged : releasing CRM's strategic value /
Statement of responsibility, etc. Philip Bligh, Douglas Turk.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. J. Wiley
Date of publication, distribution, etc. 2004.
501 ## - WITH NOTE
With note 12170
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations - Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations - Management - Data processing.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Turk, Douglas
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Open Book Shelf
-- HF5415.5 Bli.
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Date last seen 2007-07-19
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last checked out Price effective from Koha item type
          ELM LIBRARY (ELM) ELM LIBRARY (ELM) New Materials Shelf 20.08.2007   HF5415.5 Bli. H007634   07.06.2023 Open Book Shelf

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