Barwise, Patrick.
Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan. - Harvard Business School Press 2004.
12227
Customer satisfaction - Evaluation.
Marketing.
HF5415.335 / Bar.
Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan. - Harvard Business School Press 2004.
12227
Customer satisfaction - Evaluation.
Marketing.
HF5415.335 / Bar.