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Simply better : winning and keeping customers by delivering what matters most / (Record no. 7475)

000 -LEADER
fixed length control field	00496 a2200157 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20230607143237.0
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF5415.335
Item number	Bar.
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Barwise, Patrick.
245 ## - TITLE STATEMENT
Title	Simply better : winning and keeping customers by delivering what matters most /
Statement of responsibility, etc.	Patrick Barwise, Sean Meehan.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc.	Harvard Business School Press
Date of publication, distribution, etc.	2004.
501 ## - WITH NOTE
With note	12227
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer satisfaction - Evaluation.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Marketing.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Meehan, Sean
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Open Book Shelf
--	HF5415.335 Bar.
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Date last seen	2007-07-19
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Date last seen	2007-07-19

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last checked out	Price effective from	Koha item type
					ELM LIBRARY (ELM)	ELM LIBRARY (ELM)	New Materials Shelf	20.08.2007		HF5415.335 Bar.	H007625		07.06.2023	Open Book Shelf
					HELP UNIVERSITY (HU)	HELP UNIVERSITY (HU)	New Materials Shelf	20.08.2007		HF5415.335 Bar.	H007626		07.06.2023	Open Book Shelf