Strategic customer care : an evolutionary approach to increasing customer value and profitability / (Record no. 16700)
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000 -LEADER | |
---|---|
fixed length control field | 00484 a2200157 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230607212249.0 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF |
Item number | 5415.55 |
-- | Bro |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780471643425 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Brown, Stanley A. |
245 ## - TITLE STATEMENT | |
Title | Strategic customer care : an evolutionary approach to increasing customer value and profitability / |
Statement of responsibility, etc. | Stanley A. Brown |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Name of publisher, distributor, etc. | J. Wiley Canada |
Date of publication, distribution, etc. | 1999 |
501 ## - WITH NOTE | |
With note | 21930 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Relationship marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer relations |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Open Book Shelf |
-- | HF 5415.55 Bro |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2018-07-04 |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2018-07-04 |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2018-07-04 |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2018-07-04 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last checked out | Price effective from | Koha item type | Source of acquisition |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 24.10.2012 | HF 5415.55 Bro | H019236 | 07.06.2023 | Open Book Shelf | ||||||||
ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 04.07.2018 | HF 5415.55 Bro | H025186 | 07.06.2023 | Open Book Shelf | Gift | |||||||
HELP UNIVERSITY (HU) | HELP UNIVERSITY (HU) | New Materials Shelf | 24.10.2012 | HF 5415.55 Bro | H019234 | 07.06.2023 | Open Book Shelf | ||||||||
HELP UNIVERSITY (HU) | HELP UNIVERSITY (HU) | New Materials Shelf | 24.10.2012 | HF 5415.55 Bro | H019235 | 07.06.2023 | Open Book Shelf |