HELP Learning Resource Centre catalog › Details for: 101 ways to improve customer service : training, tools, tips, and techniques /

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101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens

By: Ukens, Lorraine LPublication details: Pfeiffer 2007Subject(s): Customer services | Employees, Training ofLOC classification: HF5415.5 | Uke

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Uke (Browse shelf (Opens below))	Available		H012409

Previous			No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	HF 5415.5 Suc Successful service operations management /	HF 5415.5 Tim Customer service : career success through customer loyalty /	HF5415.5 Tsi Data mining techniques in CRM : inside customer segmentation /	HF5415.5 Uke 101 ways to improve customer service : training, tools, tips, and techniques /	HF5415.5 Van Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty /	HF5415.5 Wom Lean solutions : how companies and customers can create value and wealth together /	HF5415.525 Hum. Scoring points : how Tesco is winning customer loyalty /	Next

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