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Business success through service excellence / Moira Clark and Susan Baker

By: Clark, MoiraContributor(s): Baker, SusanPublication details: Elsevier Butterworth-Heinemann 2004Subject(s): Customer service | Customer relationsLOC classification: HF5415.5 | Cla

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP ACADEMY (HA) New Materials Shelf	HF5415.5 Cla (Browse shelf (Opens below))	Available		H014399

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Previous	HF 5415.33 U6Haw Consumer behavior : building market strategy /	HF 5415.33 U6Haw Consumer behavior : building market strategy /	HF5415.5 Ber. On great service : a framework for action /	HF5415.5 Cla Business success through service excellence /	HF 5415.5 Eli At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /	HF5415.5 Mar Quality customer service : satisfy customers - it's everybody's job /	HF5415.5 Mor Calming upset customers : stay in control ... in any situation /	Next

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