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Service operations management : improving service delivery / Robert Johnston and Graham Clark

By: Johnston, RobertContributor(s): Clark, GrahamPublication details: Prentice Hall/Financial Times 2008Edition: 3rd edSubject(s): Service industries - ManagementLOC classification: HD9980.5 | Joh

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP ACADEMY (HA) New Materials Shelf	HD9980.5 Joh (Browse shelf (Opens below))	Available		H014733

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