Measuring customer service effectiveness / Sarah Cook
Publication details: Gower 2004Subject(s): Customer services - Quality control | Customer services - Evaluation | Customer services - ManagementLOC classification: HF5415.5 | Coo| Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HF5415.5 Coo (Browse shelf (Opens below)) | Available | H014794 |
17650
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