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Lead with your customer : transform culture and brand into world-class excellence / Mark David Jones, J. Jeff Kober

By: Jones, Mark DavidPublication details: ASTD Press 2010Subject(s): Customer relations | Leadership | Corporate cultureLOC classification: HF5415.5 | Jon

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Jon (Browse shelf (Opens below))	Available		H018578

Previous	No cover image available	No cover image available	No cover image available	No cover image available			No cover image available	Next
Previous	HF5415.5 Goo Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /	HF5415.5 Hor (The) kindness revolution : the company-wide culture shift that inspires phenomenal customer service /	HF5415.5 Jaf Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership /	HF5415.5 Jon Lead with your customer : transform culture and brand into world-class excellence /	HF 5415.5 Kam 10 steps to successful customer service /	HF 5415.5 Luc Customer service : skills for success /	HF5415.5 Mar Quality customer service : satisfy customers - it's everybody's job /	Next

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