HELP Learning Resource Centre catalog › Details for: Product plus : how product + service = competitive advantage /

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Product plus : how product + service = competitive advantage / Christopher H. Lovelock.

By: Lovelock, Christopher HPublication details: McGraw-Hill 1994Subject(s): Customer service | CompetitionLOC classification: HF5415.5 | Lov.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Lov. (Browse shelf (Opens below))	Available		H007646

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Previous	HF5415.5 Eun. Communicating with customers /	HF5415.5 Hes. Service breakthroughs : changing the rules of the game /	HF5415.5 Hie. Best practices : building your business with customer-focused solutions /	HF5415.5 Lov. Product plus : how product + service = competitive advantage /	HF5415.5 Luc. Customer service : building successful skills for the twenty-first century /	HF5415.5 Mac. (The) relationship-based enterprise : powering business success through customer relationship management /	HF5415.5 Mac. Total access : giving customers what they want in any anytime, anywhere world /	Next

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