Services marketing / Valarie A. Zeithaml, Mary Jo Bitner.
Publication details: McGraw-Hill 1996Subject(s): Service industries - Marketing | Customer services | MarketingLOC classification: HD9980.5 | Zei.| Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HD9980.5 Zei. (Browse shelf (Opens below)) | Available | H011520 | |
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Open Book Shelf
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HELP UNIVERSITY (HU) New Materials Shelf | HD9980.5 Zei. (Browse shelf (Opens below)) | Available | H000524 |
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