Services marketing : people, technology, strategy / Christopher H. Lovelock.

By: Lovelock, Christopher HPublication details: Prentice Hall 2001Edition: 4th edSubject(s): Service industries - Asia - Marketing | Service industries - Asia - Management | Customer services - Asia - MarketingLOC classification: HD9980.5 | Lov.
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HD9980.5 Lov. (Browse shelf (Opens below)) Available H011519

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