Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
Publication details: J. Wiley 2003Subject(s): Customer relations - ManagementLOC classification: HF5415.5 | Sch.Item type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | ELM LIBRARY (ELM) New Materials Shelf | HF5415.5 Sch. (Browse shelf (Opens below)) | Available | H007652 |
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