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(The) seven myths of customer management : how to be customer driven without being customer-led / John Abram, Paul Hawkes.

By: Abram, JohnContributor(s): Hawkes, PaulPublication details: J. Wiley 2003Subject(s): Customer relations - ManagementLOC classification: HF5415.5 | Abr.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Abr. (Browse shelf (Opens below))	Available		H007628

Previous	No cover image available			No cover image available	No cover image available		No cover image available	Next
Previous	HF5415.335 Bar. Simply better : winning and keeping customers by delivering what matters most /	HF 5415.335 Bro What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability /	HF 5415.335 Tia (The) Huawei story /	HF5415.5 Abr. (The) seven myths of customer management : how to be customer driven without being customer-led /	HF5415.5 Aru. (The) experience! : how to wow your customers and create a passionate workplace /	HF5415.5 Ber. Marketing services : competing through quality /	HF5415.5 Ber. On great service : a framework for action /	Next

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