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Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt with Tim Phillips.

By: Humby, CliveContributor(s): Hunt, Terry; Phillips, TimPublication details: Kogan Page 2003Subject(s): Customer loyalty programs - Great Britain - Case studies | Tesco (Firm) - HistoryLOC classification: HF5415.525 | Hum.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.525 Hum. (Browse shelf (Opens below))	Available		H007627

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Previous	HF5415.5 Uke 101 ways to improve customer service : training, tools, tips, and techniques /	HF5415.5 Van Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty /	HF5415.5 Wom Lean solutions : how companies and customers can create value and wealth together /	HF5415.525 Hum. Scoring points : how Tesco is winning customer loyalty /	HF5415.525 Har Harvard business review on increasing customer loyalty	HF5415.525 Len Getting naked : a business fable about shedding the three fears that sabotage client loyalty /	HF5415.55 Bla. Customer equity : building and managing relationships as valuable assets /	Next

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