(The) mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.

By: Hodge, RichardPublication details: McGraw-Hill 2006Subject(s): Marketing | Selling | Sales executives | Success in businessLOC classification: HF5438.25 | Hod
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HF5438.25 Hod (Browse shelf (Opens below)) Available H014152

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