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Your search returned 74 results.

21.
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(The) experience! : how to wow your customers and create a passionate workplace / Lior Arussy.

by Arussy, Lior.

Publication details: CMP Books 2002Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Aru. (1), FOUNDERS LIBRARY (S2)Call number: HF5415.5 Aru. (1).

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22.
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Human relations in business : developing interpersonal and leadership skills / Michael G. Aamodt, Bobbie L. Raynes.

by Aamodt, Michael G | Raynes, Bobbie.

Publication details: Wadsworth 2001Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD30.3 Aam (1).

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23.
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Great customer connections : simple psychological techniques that guarantee exceptional service / Richard S. Gallagher.

by Gallagher, Richard S.

Publication details: AMACOM 2006Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Gal (1).

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24.
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(The) kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell.

by Horrell, Ed.

Publication details: AMACOM 2006Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Hor (1).

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25.
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Relationship selling / Mark W. Johnston, Greg W. Marshall.

by Johnston, Mark W | Marshall, Greg W.

Edition: 2nd ed.Publication details: McGraw-Hill/Irwin 2008Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5438.25 Joh (1).

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28.
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Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Phillip Van Hooser

by Van Hooser, Phillip.

Publication details: J. Wiley 2005Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Van (1).

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29.
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(The) power of appreciative inquiry : a practical guide to positive change / Diana Whitney and Amanda Trosten-Bloom

by Whitney, Diana | Trosten-Bloom, Amanda.

Publication details: Berrett-Koehler 2003Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD30.3 Whi (1).

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30.
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Sell the brand first : how to sell your brand and create lasting customer loyalty / Dan Stiff

by Stiff, Dan.

Publication details: McGraw-Hill 2006Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD69 B7Sti (1).

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31.
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Award-winning customer service : 101 ways to guarantee great performance / Renee Evenson

by Evenson, Renee.

Publication details: AMACOM 2007Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Eve (1).

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32.
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(The) inside advantage : the strategy that unlocks the hidden growth in your business / Robert H. Bloom with Dave Conti

by Bloom, Robert H | Conti, Dave.

Publication details: McGraw-Hill 2008Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Blo (1).

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33.
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(The) new age of innovation : driving cocreated value through global networks / C. K. Prahalad, M. S. Krishnan

by Prahalad, C. K.

Publication details: McGraw-Hill 2008Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD30.28 Pra (1), ELM LIBRARY (ELM)Call number: HD30.28 Pra (1).

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34.
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What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan

by Charan, Ram.

Publication details: Portfolio 2007Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5438.4 Cha (1), HELP UNIVERSITY (HU)Call number: HF5438.4 Cha (1).

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35.
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Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch with Karl Weber

by Tisch, Jonathan M.

Publication details: J. Wiley 2007Availability: Items available for loan: ELM LIBRARY (ELM)Call number: TX911.3 C8Tis (1).

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36.
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Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete de Azevedo and Ricardo Pomeranz

by Azevedo, Abaete de | Pomeranz, Ricardo.

Publication details: McGraw-Hill 2008Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HC79 C6Aze (2).

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37.
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Business success through service excellence / Moira Clark and Susan Baker

by Clark, Moira | Baker, Susan.

Publication details: Elsevier Butterworth-Heinemann 2004Availability: Items available for loan: HELP ACADEMY (HA)Call number: HF5415.5 Cla (1).

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38.
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Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe

by Jaffe, Joseph.

Publication details: J. Wiley 2007Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Jaf (1).

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39.
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(The) customer signs your paycheck / Frank Cooper

by Cooper, Frank.

Publication details: McGraw-Hill 2010Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Coo (1).

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40.
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(The) next evolution of marketing : connect with your customers by marketing with meaning / Bob Gilbreath

by Gilbreath, Bob.

Publication details: McGraw-Hill 2010Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415 Gil (1).

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