Your search returned 28 results.

21.
Data mining techniques in CRM : inside customer segmentation / Konstantinos Tsiptsis, Antonios Chorianopoulos

by Tsiptsis, Konstantinos | Chorianopoulos, Antonios.

Publication details: J. Wiley 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Tsi (1).

22.
Launch : how to quickly propel your business beyond the competition / Michael A. Stelzner

by Stelzner, Michael A.

Publication details: J. Wiley 2011Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415 Ste (1).

23.
Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown and Moosha Gulycz

by Brown, Stanley A | Gulycz, Moosha.

Publication details: J. Wiley 2002Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.5 Bro (1).

24.
Customer relationship management : concepts and technologies / Francis Buttle

by Buttle, Francis.

Publication details: Routledge 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.5 But (1).

25.
(The) power of customer misbehavior : driven growth and innovation by learning from your customers / Michael Fisher, Martin Abbott and Kalle Lyytinen

by Fisher, Michael | Abbott, Martin | Lyytinen, Kalle.

Publication details: Palgrave Macmillan 2014Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.32 Fis (1).

26.
Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss

by Bliss, Jeanne.

Edition: Completely rev. and expandedPublication details: Jossey-Bass 2015Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.5 Bli (1).

27.
Customer relationship management : concepts and technologies / Francis Buttle

by Buttle, Francis.

Edition: 2nd ed.Publication details: Routledge 2012Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.5 But (1), FOUNDERS LIBRARY (S2)Call number: HF 5415.5 But (1).

28.
Customer relationship management : concept, strategy, and tools / V. Kumar, Werner Reinartz

by Kumar, V | Reinartz, Werner | Springer - (Obtain eBook from Library counter).

Edition: 3rd ed.Publication details: Springer 2018Online access: HELP eBooks Repository Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF 5415 Kum (1).

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