Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson
Publication details: J. Wiley 2009Subject(s): Customer services - United States | Consumer satisfaction - United States | Consumer loyalty - United States | Service industries - Customer services - United StatesLOC classification: HF5415.5 | Bel| Item type | Current library | Call number | Status | Date due | Barcode |
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HELP UNIVERSITY (HU) New Materials Shelf | HF5415.5 Bel (Browse shelf (Opens below)) | Available | H014763 |
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