Designing the customer-centric organization : a guide to strategy, structure and process / Jay R. Galbraith

By: Galbraith, Jay RContributor(s): TitlePublication details: Jossey-Bass 2005ISBN: 9780787979195Subject(s): Customer relations - Management - Handbooks, manuals, etc | Strategic planning - Handbooks, manuals, etcLOC classification: HF5415.5 | Gal
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HF5415.5 Gal (Browse shelf (Opens below)) Available H011785

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