Your search returned 3 results.

1.
(The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

by Carlaw, Peggy | Deming, Vasudha Kathleen.

Publication details: McGraw-Hill 1999Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5549.5 T7Car. (1), HELP UNIVERSITY (HU)Call number: HF5549.5 T7Car. (1).

2.
Employee training and development / Raymond A. Noe.

by Noe, Raymond A.

Edition: 3rd ed.Publication details: McGraw-Hill 2005Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5549.5 T7Noe. (2).

3.
Writing training materials that work : how to train anyone to do anything / Wellesley R. Foshay, Kenneth H. Silber, Michael B. Stelnicki

by Foshay, Wellesley R | Silber, Kenneth H | Stelnicki, Michael B.

Publication details: Jossey-Bass/Pfeiffer 2003Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5549.5 T7Fos (1).

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