(The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

By: Carlaw, PeggyContributor(s): Deming, Vasudha KathleenPublication details: McGraw-Hill 1999Subject(s): Employee, Training ofLOC classification: HF5549.5 | T7Car.
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Open Book Shelf Open Book Shelf ELM LIBRARY (ELM)
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HF5549.5 T7Car. (Browse shelf (Opens below)) Available H002761
Open Book Shelf Open Book Shelf HELP UNIVERSITY (HU)
New Materials Shelf
HF5549.5 T7Car. (Browse shelf (Opens below)) Available H002762

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