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Your search returned 18 results.

1.
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Managing service companies : strategies for success / Ken Irons.

by Irons, Ken.

Publication details: E.I.U/Addison-Wesley 1993Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Iro. (1).

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2.
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Service success ! lessons from a leader on how to turn around a service business / Daniel I. Kaplan with Carl Rieser.

by Kaplan, Daniel I | Rieser, Carl.

Publication details: J. Wiley 1994Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Kap. (1).

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3.
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Activity-based management for service industries, government entities, and nonprofit organizations / James A. Brimson, John Antos.

by Brimson, James A | Antos, John.

Publication details: J. Wiley 1994Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD31 Bri. (1).

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4.
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Service management : strategy and leadership in service business / Richard Norman.

by Normann, Richard.

Edition: 2nd ed.Publication details: J. Wiley 1991Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Nor. (1).

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5.
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Service operations managemnt : strategy, design and delivery / Christine Hope and Alan Muhlemann.

by Hope, Christine | Muhlemann, Alan.

Publication details: Prentice Hall 1997Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Hop. (1), HELP UNIVERSITY (HU)Call number: HD9980.5 Hop. (1). Damaged (1).

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6.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 4th ed.Publication details: McGraw-Hill/Irwin 2004Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Fit. (1).

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7.
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(The) management of service operations / J. Nevan Wright and Peter Race.

by Wright, J. Nevan | Race, Peter.

Edition: 2nd ed.Publication details: Thomson 2004Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Wri. (1).

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8.
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Principles of service marketing and management / Christopher Lovelock, Lauren Wright.

by Lovelock, Christopher H | Wright, Lauren.

Edition: 2nd ed.Publication details: Prentice Hall 2002Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Lov. (1).

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9.
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 5th ed.Publication details: McGraw-Hill 2006Availability: Items available for loan: HELP ACADEMY (HA)Call number: HD9980.5 Fit. (1).

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10.
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 6th ed.Publication details: McGraw-Hill 2008Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Fit (1), HELP ACADEMY (HA)Call number: HD9980.5 Fit (3), ELM LIBRARY (ELM)Call number: HD9980.5 Fit (1).

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11.
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Design for six sigma for service / Kai Yang

by Yang, Kai.

Publication details: McGraw-Hill 2005Availability: Items available for loan: HELP ACADEMY (HA)Call number: HD9980.5 Yan (1).

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12.
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Service operations management : improving service delivery / Robert Johnston and Graham Clark

by Johnston, Robert | Clark, Graham.

Edition: 3rd ed.Publication details: Prentice Hall/Financial Times 2008Availability: Items available for loan: HELP ACADEMY (HA)Call number: HD9980.5 Joh (1). Damaged (1).

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13.
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 7th ed.Publication details: McGraw-Hill 2011Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD9980.5 Fit (1), HELP ACADEMY (HA)Call number: HD9980.5 Fit (3).

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14.
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Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss

by Frei, Frances | Morriss, Anne.

Publication details: Harvard Business Review Press 2012Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Fre (1).

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15.
Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi

by Fitzsimmons, James A | Fitzsimmons, Mona J | Bordoloi, Sanjeev.

Edition: 8th ed.Publication details: McGraw-Hill/Irwin 2014Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD 9980.5 Fit (2), HELP UNIVERSITY (HU)Call number: HD 9980.5 Fit (1), FOUNDERS LIBRARY (S2)Call number: HD 9980.5 Fit (1).

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16.
Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver

by Johnston, Robert | Clark, Graham | Shulver, Michael.

Edition: 4th ed.Publication details: Pearson Education 2012Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD 9980.5 Joh (2), HELP ACADEMY (HA)Call number: HD 9980.5 Joh (1).

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17.
Services marketing / William Chitty ... [et al.]

by Chitty, William.

Edition: 2nd ed.Publication details: Oxford University Press 2019Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD 9980.5 Ser (1).

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18.
Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

by Bordoloi, Sanjeev | Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 10th ed.Publication details: New York McGraw-Hill 2023Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD 9980.5 Bar (1).

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