Your search returned 2 results.

1.
Customer care excellence : how to create an effective customer focus / Sarah Cook

by Cook, Sarah.

Edition: 5th ed.Publication details: Kogan Page 2008Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Coo (1), HELP UNIVERSITY (HU)Call number: HF5415.5 Coo (2).

2.
Measuring customer service effectiveness / Sarah Cook

by Cook, Sarah.

Publication details: Gower 2004Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Coo (1).

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