HELP Learning Resource Centre catalog › Results of search for 'au:"Heskett, James L."'

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	1.	No cover image available Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Christopher W. L. Hart. by Heskett, James L \| Sasser, W. Earl; Hart, Christopher. Publication details: Free Press 1990Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Hes. (1). Place hold Add to cart (remove)
	2.	No cover image available Corporate culture and performance / John P. Kotter, James L. Heskett by Kotter, John P \| Heskett, James L. Publication details: Free Press 1992Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HD58.7 Kot (1). Place hold Add to cart (remove)