Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Christopher W. L. Hart.

By: Heskett, James LContributor(s): Sasser, W. Earl; Hart, ChristopherPublication details: Free Press 1990Subject(s): Customer service | Sales managementLOC classification: HF5415.5 | Hes.
    Average rating: 0.0 (0 votes)
Item type Current library Call number Status Date due Barcode
Open Book Shelf Open Book Shelf HELP UNIVERSITY (HU)
New Materials Shelf
HF5415.5 Hes. (Browse shelf (Opens below)) Available H007642

7004

There are no comments on this title.

to post a comment.

Copyright © 2023 HELP Learning Resource Centre. All Rights Reserved.

Powered by Koha