HELP Learning Resource Centre catalog › Results of search for 'au:"Michelli, Joseph A."'

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	1.	No cover image available (The) Zappos experience : 5 principles to inspire, engage, and wow / Joseph A. Michelli by Michelli, Joseph A. Publication details: McGraw-Hill 2012Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5647 Z37Mic (1). Place hold Add to cart (remove)
	2.	No cover image available (The) new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli by Michelli, Joseph A. Publication details: McGraw-Hill 2008Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD57.7 Mic (1). Place hold Add to cart (remove)