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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.

By: Schmitt, Bernd HPublication details: J. Wiley 2003Subject(s): Customer relations - ManagementLOC classification: HF5415.5 | Sch.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Sch. (Browse shelf (Opens below))	Available		H007652

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