HELP Learning Resource Centre catalog › Results of search for 'au:"Spector, Robert."'

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	1.	No cover image available Category killers : the retail revolution and its impact on consumer culture. by Spector, Robert. Publication details: Harvard Business School Press 2005Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5430 Spe. (1). Place hold Add to cart (remove)
	2.	No cover image available (The) Nordstrom way to customer service excellence : a handbook for implementing great service in your organization / Robert Spector and Patrick McCarthy by Spector, Robert \| McCarthy, Patrick D. Publication details: J. Wiley 2005Availability: Items available for loan: HELP ACADEMY (HA)Call number: HF5415.5 Spe (1). Place hold Add to cart (remove)