(The) Zappos experience : 5 principles to inspire, engage, and wow / Joseph A. Michelli
Publication details: McGraw-Hill 2012Subject(s): Zappos.com (Firm) - Management | Customer service | Mail-order business - Management | Electronic commerce - Management | Retail trade - ManagementLOC classification: HF5647 | Z37MicItem type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | HELP UNIVERSITY (HU) New Materials Shelf | HF5647 Z37Mic (Browse shelf (Opens below)) | Available | H018069 |
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