Marketing services : competing through quality / (Record no. 1484)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00502 a2200181 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230607132229.0 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | Ber. |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Gift |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780029030790 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Berry, Leonard L. |
| 245 ## - TITLE STATEMENT | |
| Title | Marketing services : competing through quality / |
| Statement of responsibility, etc. | Leonard L. Berry, A. Parasuraman. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Free Press |
| Date of publication, distribution, etc. | 1991. |
| 501 ## - WITH NOTE | |
| With note | 4265 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries - Marketing. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parasuraman, A. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Open Book Shelf |
| -- | HF5415.5 Ber. |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Date last seen | 2018-07-12 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 03.07.2018 | Gift | HF5415.5 Ber. | H025175 | 07.06.2023 | Open Book Shelf |