Successful service operations management / (Record no. 19671)
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000 -LEADER | |
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fixed length control field | 00556 a2200193 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230607213501.0 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF |
Item number | 5415.5 |
-- | Suc |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780324224375 |
245 ## - TITLE STATEMENT | |
Title | Successful service operations management / |
Statement of responsibility, etc. | Richard Metters ... [et al.] |
250 ## - EDITION STATEMENT | |
Edition statement | 2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Name of publisher, distributor, etc. | Thomson/South-Western |
Date of publication, distribution, etc. | 2006 |
501 ## - WITH NOTE | |
With note | 24937 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | Includes CD-ROM |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services - Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services - Management - Case studies |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Metters, Richard |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Open Book Shelf |
-- | HF 5415.5 Suc |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date received | Total Checkouts | Full call number | Barcode | Date last transaction | Date last checked out | Price effective from | Koha item type |
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ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 03.06.2015 | HF 5415.5 Suc | H022367 | 03.06.2015 | 07.06.2023 | Open Book Shelf |