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Successful service operations management / Richard Metters ... [et al.]

Contributor(s): Metters, RichardPublication details: Thomson/South-Western 2006Edition: 2nd edISBN: 9780324224375Subject(s): Customer services - Management | Customer services - Management - Case studiesLOC classification: HF | 5415.5Summary: Includes CD-ROM

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF 5415.5 Suc (Browse shelf (Opens below))	Available		H022367

24937

Includes CD-ROM

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