(The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / (Record no. 6286)
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000 -LEADER | |
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fixed length control field | 00542 a2200145 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230607142745.0 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5549.5 |
Item number | T7Car. |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Carlaw, Peggy. |
245 ## - TITLE STATEMENT | |
Title | (The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / |
Statement of responsibility, etc. | Peggy Carlaw, Vasudha Kathleen Deming. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Name of publisher, distributor, etc. | McGraw-Hill |
Date of publication, distribution, etc. | 1999. |
501 ## - WITH NOTE | |
With note | 10828 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Employee, Training of. |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Deming, Vasudha Kathleen |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Open Book Shelf |
-- | HF5549.5 T7Car. |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2007-07-19 |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Date last seen | 2007-07-19 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last checked out | Price effective from | Koha item type |
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ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 20.08.2007 | HF5549.5 T7Car. | H002761 | 07.06.2023 | Open Book Shelf | |||||||
HELP UNIVERSITY (HU) | HELP UNIVERSITY (HU) | New Materials Shelf | 20.08.2007 | HF5549.5 T7Car. | H002762 | 07.06.2023 | Open Book Shelf |