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(The) new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli

By: Michelli, Joseph APublication details: McGraw-Hill 2008Subject(s): Ritz-Carlton Hotels (Firm) - Management - Case studies | Leadership | Total quality management | Corporate culture | Customer services | Success in businessLOC classification: HD57.7 | Mic

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HD57.7 Mic (Browse shelf (Opens below))	Available		H014127

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Previous	HD57.7 Mar (The) opposable mind : how successful leaders win through integrative thinking /	HD57.7 Mar Leadership for dummies /	HD57.7 Men Ethical leadership /	HD57.7 Mic (The) new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /	HD 57.7 Mis Becoming a trustworthy leader : psychology and practice /	HD 57.7 Mon (The) strategist : become the leader your business needs /	HD57.7 Mor Leading from the front : no excuse leadership tactics for women /	Next

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