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Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed / Nancy Friedman

By: Friedman, NancyPublication details: Crisp Learning 1998Subject(s): Customer services | Customer relationsLOC classification: HF5415.5 | Fri

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Fri (Browse shelf (Opens below))	Available		H016598

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