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Customer care excellence : how to create an effective customer focus / Sarah Cook

By: Cook, SarahPublication details: Kogan Page 2008Edition: 5th edSubject(s): Customer relations | Customer services | Total quality managementLOC classification: HF5415.5 | Coo

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Item type	Current library	Call number	Status	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF5415.5 Coo (Browse shelf (Opens below))	Available	H019000
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Coo (Browse shelf (Opens below))	Available	H019001
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Coo (Browse shelf (Opens below))	Available	H019002

Previous	No cover image available	No cover image available	No cover image available	No cover image available		No cover image available	No cover image available	Next
Previous	HF5415.5 Bel Take their breath away : how imaginative service creates devoted customers /	HF5415.5 Con SuperSTAR customer service : it's all about C.A.R.E. /	HF5415.5 Coo Customer care excellence : how to create an effective customer focus /	HF5415.5 Coo Customer care excellence : how to create an effective customer focus /	HF 5415.5 Eli At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /	HF5415.5 Fri Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /	HF5415.5 Gal Great customer connections : simple psychological techniques that guarantee exceptional service /	Next

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