HELP Learning Resource Centre catalog › Details for: Measure what matters : online tools for understanding customers, social media, engagement, and key relationships /

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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine

By: Delahaye Paine, KatiePublication details: J. Wiley 2011ISBN: 9780470920107Subject(s): Customer services - Research | Social media - Research | MeasurementLOC classification: HF | 5415.5

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF 5415.5 Del (Browse shelf (Opens below))	Available		H019212

Previous	No cover image available	No cover image available				No cover image available	No cover image available	Next
Previous	HF5415.5 Coo (The) customer signs your paycheck /	HF5415.5 Coo Customer care excellence : how to create an effective customer focus /	HF 5415.5 Daw Tilt : shifting your strategy from products to customers /	HF 5415.5 Del Measure what matters : online tools for understanding customers, social media, engagement, and key relationships /	HF 5415.5 Eli At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /	HF5415.5 Eve Award-winning customer service : 101 ways to guarantee great performance /	HF5415.5 Fre Uncommon service : how to win by putting customers at the core of your business /	Next

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