Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver
Publication details: Pearson Education 2012Edition: 4th edISBN: 9780273740483Subject(s): Service industries - ManagementLOC classification: HD | 9980.5Item type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | ELM LIBRARY (ELM) New Materials Shelf | HD 9980.5 Joh (Browse shelf (Opens below)) | Available | H021871 | |
Open Book Shelf | ELM LIBRARY (ELM) New Materials Shelf | HD 9980.5 Joh (Browse shelf (Opens below)) | Available | H021564 | |
Open Book Shelf | HELP ACADEMY (HA) New Materials Shelf | HD 9980.5 Joh (Browse shelf (Opens below)) | Available | H024742 |
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