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Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.

By: Rust, Roland TContributor(s): Zahorik, Anthony J.; Keiningham, Timothy LPublication details: HarperCollins 1996Subject(s): Service industries - Marketing | Customer serviceLOC classification: HD9980.5 | Rus.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HD9980.5 Rus. (Browse shelf (Opens below))	Available		H000527

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