Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Publication details: McGraw-Hill/Irwin 2004Edition: 4th edSubject(s): Service industries - ManagementLOC classification: HD9980.5 | Fit.Summary: Includes CD-ROM.Item type | Current library | Call number | Status | Date due | Barcode |
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HELP UNIVERSITY (HU) New Materials Shelf | HD9980.5 Fit. (Browse shelf (Opens below)) | Available | H000502 |
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Includes CD-ROM.
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