HELP Learning Resource Centre catalog › Results of search for 'ccl=(su,complete-subfield:{Customer satisfaction})'

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	2.	No cover image available Service quality : new directions in theory and practice / editors: Roland T. Rust, Richard L. Oliver. by Rust, Roland T.; Oliver Richard L. Publication details: Sage Publications 1994Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Ser. (1). Place hold Add to cart (remove)
	3.	No cover image available Total access : giving customers what they want in any anytime, anywhere world / Regis McKenna. by McKenna, Regis. Publication details: Harvard Business School Press 2002Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Mac. (1). Place hold Add to cart (remove)