Your search returned 5 results.

1.
Market-driven management : how to define, develop, and deliver customer value / Frederick E. Webster.

by Webster, Frederick, E.

Edition: 2nd ed.Publication details: J. Wiley 2000Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Web. (1), ELM LIBRARY (ELM)Call number: HF5415.5 Web. (1).

2.
(The) experience! : how to wow your customers and create a passionate workplace / Lior Arussy.

by Arussy, Lior.

Publication details: CMP Books 2002Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Aru. (1), FOUNDERS LIBRARY (S2)Call number: HF5415.5 Aru. (1).

3.
Measuring customer service effectiveness / Sarah Cook

by Cook, Sarah.

Publication details: Gower 2004Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Coo (1).

4.
Successful service operations management / Richard Metters ... [et al.]

by Metters, Richard.

Edition: 2nd ed.Publication details: Thomson/South-Western 2006Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF 5415.5 Suc (1).

5.
(The) strategic CIO : changing the dynamics of the business enterprise / Phil Weinzimer

by Weinzimer, Philip.

Publication details: CRC Press 2015Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD 30.2 Wei (1).

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