HELP Learning Resource Centre catalog › Results of search for '(su,complete-subfield:{Customer services

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	1.	No cover image available Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. by Blattberg, Robert C \| Getz, Gary; Thomas, Jacquelyn S. Publication details: Harvard Business School Press 2001Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.55 Bla. (1), ELM LIBRARY (ELM)Call number: HF5415.55 Bla. (1). Place hold Add to cart (remove)
	2.	No cover image available Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 5th ed.Publication details: McGraw-Hill 2009Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HD9980.5 Zei (2), HELP ACADEMY (HA)Call number: HD9980.5 Zei (1). Place hold Add to cart (remove)