Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine

By: Delahaye Paine, KatiePublication details: J. Wiley 2011ISBN: 9780470920107Subject(s): Customer services - Research | Social media - Research | MeasurementLOC classification: HF | 5415.5
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Open Book Shelf Open Book Shelf ELM LIBRARY (ELM)
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HF 5415.5 Del (Browse shelf (Opens below)) Available H019212

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