Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch with Karl Weber
Publication details: J. Wiley 2007Subject(s): Hospitality industry - Customer services | Customer relationsLOC classification: TX911.3 | C8TisItem type | Current library | Call number | Status | Date due | Barcode |
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Open Book Shelf | ELM LIBRARY (ELM) New Materials Shelf | TX911.3 C8Tis (Browse shelf (Opens below)) | Available | T000985 |
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