Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan.
Publication details: Harvard Business School Press 2004Subject(s): Customer satisfaction - Evaluation | MarketingLOC classification: HF5415.335 | Bar.| Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HF5415.335 Bar. (Browse shelf (Opens below)) | Available | H007625 | |
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HELP UNIVERSITY (HU) New Materials Shelf | HF5415.335 Bar. (Browse shelf (Opens below)) | Available | H007626 |
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