HELP Learning Resource Centre catalog › Results of search for 'au:"Berry, Leonard L."'

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	1.	Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman. by Berry, Leonard L \| Parasuraman, A. Publication details: Free Press 1991Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Ber. (1). Place hold Add to cart (remove)
	2.	No cover image available Delivering quality service : balancing customer perceptions and expections / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by Zeithaml, Valarie A \| Berry, Leonard L. Publication details: Free Press 1990Availability: Items available for loan: HELP UNIVERSITY (HU)Call number: HF5415.5 Zei. (1). Place hold Add to cart (remove)
	3.	No cover image available On great service : a framework for action / Leonard L. Berry. by Berry, Leonard L. Publication details: Free Press 1995Availability: Items available for loan: ELM LIBRARY (ELM)Call number: HF5415.5 Ber. (2), HELP ACADEMY (HA)Call number: HF5415.5 Ber. (1), HELP UNIVERSITY (HU)Call number: HF5415.5 Ber. (1). Place hold Add to cart (remove)